We fulfill orders twice a week, on Wednesdays and Sundays. After placing an order you will receive a confirmation email indicating a successful payment. After this you will receive another email when we have processed your order. Your product is shipped usually within 24 hours after you have received the second email.
If you have a valid discount coupon you can redeem it during check-out. After adding all the desired items to your shopping cart, go to your cart and complete your personal information and shipping details. On this same page, you will see your products listed, and below this you’ll find a blank bar where you can add your coupon code. After applying your coupon code click on ”Apply coupon”. The amount of the discount will be deducted from the sum of the items, and then you can proceed normally to the payment process.
You may cancel your order at any time until you have received the product. In case the order has been cancelled, the amount paid will be refunded or reimbursed as a coupon. If your order has already been dispatched and is on its way to your address, we will deduct the costs associated with the return shipping from your purchase amount.
You can find more information under the our story -section. Also don’t forget to check out our Instagram page, @blackeyelens